PHILOSOPHY OF CARE

Our aim is to create a warm, homely environment where people can live in comfort, dignity and safety and can be encouraged to maintain and improve their quality of life. This is backed by 24-hour Nursing Care of the highest standard.

We will plan and implement a programme of Nursing Care tailored to suit the individual needs of each resident and continue to evaluate those needs using all the resources of the local community and the involvement of the resident and their family, where appropriate.

We aim to maintain and promote the independence of our residents using the various skills from all members of the care team.

We will strive to administer this care within the parameters of our Residents' Charter which is on display for them and their visitors.


RESIDENTS' CHARTER

All staff at Flemington Care Home are expected to uphold the following principles of care in respect of the rights of all residents in the Home.

1. THE RIGHT OF FULFILMENT: To assist residents to achieve their full potential capacity, however small, in respect of their physical, intellectual, emotional and social needs.

2. THE RIGHT OF DIGNITY: To preserve the self respect of residents by
a) maintaining status
b) affording privacy in space, belief and opinions
c) recognition, and use, where appropriate, of talents
d) the practice of courtesy and respect toward residents at all times.

3. THE RIGHT OF AUTOMONY: To maintain a resident’s right to self – determination and freedom of choice, subject to the limitations of group living: the provision of choice, with assistance where necessary, to express wishes and preferences, including external help (ie doctor, solicitor etc).

4. THE RIGHT OF INDIVIDUALITY: To respond to the individual needs of each resident to enable him/her to maintain a particular identity in respect of beliefs, opinions and reasonable idiosyncrasies.

5. THE RIGHT TO ESTEEM To recognise the qualities, experiences, talents and previous status of each resident. To get to know relatives and visitors, then to use this information to maintain the morale of individual residents.

6. THE RIGHT TO A HIGH QUALITY OF LIFE To expect a wide range of normal activities to be available, to enable a resident to exercise freedom of choice, and to provide opportunities for shopping, visiting etc. To provide facilities for each resident to follow his/her own particular religious or political pursuits, and to recognise the necessity at times for privacy to carry them out.

7. THE RIGHT TO FREEDOM OF EMOTIONAL EXPRESSION To maintain normal opportunities to develop relationships in or out of the home.

8. THE RIGHT TO TAKE RISKS To allow all residents to undertake activities which contain an element of risk, the criteria being the resident’s competence to judge, and the risks to others. 
 
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